Let’s get started by selecting your support package

BestKnownHost is one of the world’s best-known hosting, email, and affordable domain providers for entrepreneurs around the globe. Our founder, Dean Jones, had the vision to create a one-stop-shop to give people an easy, affordable way to get their ideas online. We champion our customers by providing the perfect tools for their online journey and help entrepreneurs and small business owners live their dreams.

Who is it for?

Small to large organisations that are running websites built on WordPress CMS and want an experienced Webmaster to call on a regular basis to fix what is broken, to enhance what is present, and to ensure the site will remain online, secure, and react immediately if anything were to happen.

Optimize performance

If your WordPress is running slow our can bring it up to top speed. Say goodbye to WordPress problems and hello to the BestKnownHost

Fix wordpress problems

Theme Problem? Header image not in the right place? White screen of death? WordPress plugin causing you a headache? Let us BestKnownHost fix that for you.

Manage administrative tasks

We can set up redirects so that you are free to concentrate on running your business.

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All plans include these premium WordPress maintenance features.

Website backup protection with 1-click restore

Incremental, reliable, daily comes with off-site storage. Backup is the cornerstone of WordPress management.

Uptime monitor

Be the first who knows that your website is down. Reliable monitoring warns you before any significant troubles and saves you money.

Safe Updates

If an update fails, or your website crashes, it’s imperative to have an up-to-date backup of your website. If you request a WordPress software update BestKnownHost will automatically create a restore point for you, making updating safer than ever.

Malware Security Scans

Regular sucuri Security checks ensures your site is clean, and if any files become infected you will be able to spot them on time.

Client reports

BestKnownHost will keep you informed with monthly Client Reports.

Maintenance mode

Maintenance mode gives you the option of letting your visitors know that you are working on your website, updating or fixing problems.

SEO ranking

BestKnownHost can help you keep track of how your keyword ranking changes, find out who your competitors are, and how you stack up against them.

Enhanced security

We will enhance security on your site to help prevent any would-be hackers from gaining access through means of brute force attacks.

Performance Check

We give you an insight into what is happening with your website and how it’s performing and make recommendations based on our findings to make it blazing fast.

Vulnerability scans

The vulnerability check BestKnownHost undertakes provides time information about what plugins are vulnerable so that we can act accordingly on your behalf.

Link monitor

Link monitor is a powerful broken link checker that provides regular scans of an entire WordPress site for broken links that you can use to improve your website ranking.

Google analytics

We keep track of all results from Google Analytics

Transparent pricing

Monthly payment cycle, no setup fee, no termination penalties or long term contracts.

Have questions?

Get in touch with our team and we'll help! Whatever doubts you have, we are just one click away.

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We provide pay as you go plans that adapt to your budget

Choose any of the following support plans for your WordPress website based on how much tasks you will need undertaken each month. Credits will go towards tasks completed by BestKnownHost WordPress experts. Every task in the WordPress Premium Support catalog costs one credit, regardless of the amount of time taken and all plans include site recovery.
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Starter
1
monthly credit
£37.99/mo

*Requires monthly subscription

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Basic
3
monthly credit
£61.99/mo

*Requires monthly subscription

BestKnownHost
WordPress Premium Support service catalog.

So what sort of tasks can our WordPress experts help you with? A lot, as it turns out. 

BESTKNOWNHOST WP PREMIUM SUPPORT SERVICE CATALOG.

Theme Maintenance

Fact, maintenance is a requirement for any WordPress theme, and who wants to deal with that? Let our experts do that for you by our experts.

WordPress Core

Having trouble with your WordPress install or other key problems? 
Let our BestKnownHost developers take care of it for you.
So what sort of tasks can our WordPress experts can help you with? A lot, as it turns out.
“Your Hosting, Our Responsibility” ― BestKnownHost

WordPress Database Management

Permalinks, optimization of MySQL and connection string fixing. That sounds like fun, huh? Hey, nope. But for you, we can do it.

WordPress Development

Want plugin to install plugin? 
Adjust the config file, maybe? 
No sweat, we’ve got it covered.
Want a plugin to install a plugin? Adjust the config file, maybe? No sweat, we've got it covered
The ultimate WordPress Maintenance service.

WordPress Administrative Updates

Let us deal with the boring stuff, such as optimizing your pictures and setting up redirects while you concentrate on the fun stuff.

WordPress Website Evaluation

It can be challenging to get your site indexed on Google nowadays and to customize your website. 
Fortunately, it can be taken care of by our experts.
Search engine optimization is the process of improving the quality and quantity of website traffic

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Our customer care team is a fast, multi-skilled, and helpful squad online

Web hosting and management
100%
Networking
100%
Web services and API
100%
Project management
100%
Virtualisation
100%
Linux
100%
Storage
100%
WordPress
100%
Server Administration
100%
Web Security
100%
Problem-solving
99%
DevOps.
100%

04

The world loves WordPress and BestKnownHost!

Let us take worries away and put time back in your day. Get maintenance & support services for your WordPress website. We have helped hundreds of businesses since 2008. Any questions? We’ll be pleased to help you. 

Email: support@bestknownhost.com

Tel: 0208 004 2299 

One-off task £60​

FAQs

Most frequent questions and answers

It’s basically a monthly subscription-based service, available 9am-9pm (GMT) that provides assistance or fixes for WordPress-related problems that come up at a moment’s notice.

Peace of mind. BestKnownHost takes a lot of stress off your back to know that you have a WordPress expert available to help you solve issues. Not to mention, it will save a ton of time for you.

It really depends on how much help you might need each month. Each task costs on credit and we presently offer 1-, 3-, 5- and 10-credit plans. Let us take care of all your and Maintenance with our first class wordpress maintenance service and support plans.

Theme maintenance and issues, WordPress development and updates, database management, website evaluation, and administrative updates just to name a few. Want to know more: View the full BestKnownHost WP Premium Support Catalog

 
 
Apps are any PHP or static websites, including web applications such as WordPress and Laravel.
A monthly credit period is the basis of WP Premium Support. WP Premium Support credits are reset each month and do not roll in for the next month. The credit is expended when a task is submitted and put in a pending state before the procedure is closed, consuming the credit in the period in which it was initiated.

BestKnownHost’s tool provides easy, extra value to our clients by allowing us to deliver professional keyword and competitor reporting, which also gives us good data we use to spark discussions on further website improvements.  Ranking is the bread and butter of many businesses. Keep track of how your keyword ranking changes, find out who your competitors are, and how you stack up against them. 

We will get notified if your website goes down, and when it’s back online, usually before anyone else notices. Website uptime monitoring is being handled by our partner providing reliable service with monitoring servers around the globe. The Uptime Monitor saves you time worrying about what your website is up to, it instantaneously notifies us if your website goes down, giving us a chance to fix the problem before it becomes serious using your monthly credit if available. When your WordPress website is down, you’re losing visitors and with that revenue.

Every pricing plan gives you online access to support through our ticketing system. The Advanced and Premium Support add-ons give you quicker response time, and enhanced access to our Support Team.

BestKnownHost experts will regularly scan WordPress sites for broken links with this powerful link checker and notify website owners accordingly.

Monthly payment cycle, no setup fee, no termination penalties or long term contracts.​

BestKnownHost accepts Visa, MasterCard, and American Express credit cards.

 
Currently DigitalOcean – Starting at £15/month. However get in touch and we can create and manage a server on mostly any cloud infrastructure provider of your choosing and agree a tailored plan aligned to your budget.
Currently DigitalOcean – Starting at £15/month. However get in touch and we can create and manage a server on mostly any cloud infrastructure provider of your choosing and agree a tailored plan aligned to your budget.
Currently DigitalOcean – Starting at £15/month. However get in touch and we can create and manage a server on mostly any cloud infrastructure provider of your choosing and agree a tailored plan aligned to your budget.

Don’t worry we’ve covered you with a few options.

You can upgrade your plan to the next tier, or if you do not think you will need the added credits on a recurring basis, you can buy additional credits here. Its that simple. 

1 +
Years experience
1 +
Successful projects
1 +
Mugs of tea

One-off task £60

Any website, any task – a single fix from our team of experts. We can start working on your website within 24hrs. Engineers & Developers available. Any software, any host. WordPress experts. We’ll refund you in full if you aren’t happy.